Organization Name: Hospice Volunteers of Somerset County

Program Name: Center on Grieving

Program Contact: Jason Gayne, Executive Director
Email:     Phone: (207) 474-7773

UWMM has funded this program for 0 years.

Amount Requested: $15000
Is this an increase from what your program received for the current funding cycle? 

Received: $12000 Requesting increase because:New Program that we are starting

Twenty-five word summary of this program’s purpose:

Offer a grief program that is to provide support that encourages the safe expression of grief and loss and fosters everyone’s resilience and emotional well-being.

How your program is uniquely important to the community:

We will offer a grief program to provide support that encourages the safe expression of grief and loss and fosters everyone’s resilience and emotional well-being. Volunteers reach individuals from diverse backgrounds, and works with grieving families, adults, teens, and children through peer support, outreach, and education. The problem that we are trying to address is the need to expand the programming and to create an effective program that serves everyone’s needs. This could be from expanding our community memorial garden that is currently in Skowhegan to multiple locations throughout our coverage area, as well as establishing satellite offices at least in two additional locations that we can offer services in and at, as we currently have one in Jackman now.

One of the other areas that we want to implement is a first responder program, having been in law enforcement as one example, first responder experience sights and memories that no one should have to see or live with. Depending on the case and the agency you do have to see a specialist in order to return to work depending on the case, what we have found is that first responders are embedded with something that they do not want to talk about the incident at first, and if they have to see a specialist in order to get cleared to go back to work then they will not say anything at all because if they do, they could be at risk of being out of work, loosing out on pay and it could have a ripple effect, so they will just sit with the specialist and say that everything is good. After that point they do not get the support that is needed. Our organization has talked to a few of the key agencies that we would work with to roll out this program and it is with the understanding that we are mandated reporters, but that the first responders could attend a group or one on one with someone that has gone though what they have and we are in a spot for this.

One of the other aspects of this that we are working on are retreat weekends, starting slow and building upon them into a full summer over the next couple of years, and this would be for people that we are working with. Nature reminds us that death is part of the cycle of life.

Program Updates

Since last report (or in past two years):

Over the past year we have had some changes, we have changed positions, our four-year volunteer and bereavement coordinator left in August to pursue new opportunities, and to fill that position we have hired a community outreach coordinator in that place. We also have partnered with Associates for Training and Development to get a volunteer as our administrative assistant to help at the office.

So for personnel we have a part time Executive Director, a Community Outreach Coordinator at three quarters time, and a three quarters time volunteer as out administrative assistant. We have also sold our office within the past couple of months, and will be relocating for a short time to the United Methodist Church in Skowhegan, until we are able to find an office that fits our needs. After much thought the board agreed that we needed to have a building that meets the needs of our clients, and not just as an office, but the hope that we can create a community center.

We have noticed a high demand in the services that are needed, and continue to try to meet the needs, we are working hard on more training programs to get more volunteers into the agency as well.

Expected in the coming year:

Some of the goals that we have over the next year is bringing on a person that focuses on grief support, securing a building or building something that will fit our needs for at least the next 20 years, and continue to keep offering the services that we have been in the community since 1989. One of our hopes also is to continue to bring more services into the areas that are not being served, and build the agency to provide more programs. 

Outcome your program most contributes to:
Health: All individuals in Mid-Maine are in safe and healthy environments with access to health supports and services.

How program contributes:
Provides a direct service in behavioral and/or physical health areas, Increases access/reduces barriers to direct services, Increases capacity/resources for direct services

Define your year: January 1 – December 31

How much did we do? 1000 (Total number served)

How well did we do it?

Performance measure: Percent of clients who received all available/requested services
Most recent year’s data: 95%
Previous year’s data: 98%

What was the difference made?

Performance measure: Percent of clients who made progress on their program/service goals
Most recent year’s data: 75%
Previous year’s data: 80%

Action Plan

Objectives for current year:

Recruit and train new volunteers across our service area to expand our reach of direct care services to clients. Volunteers are the backbone for our program service delivery and we still have areas across Somerset County that is rural, isolated and lack hospice services of any kind. Background checks are our biggest expense in securing volunteers.

Continue to do community outreach and education through face to face presentations and use of distance learning and social media. We have a very large area of service and getting the message out to the public about our programs and services is critical to receiving funding support, recruiting volunteers and having clients enter the program.

Deliver quality volunteer hospice services to the citizens seeking our assistance. This is the backbone of our program having quality trained volunteers delivering services matched to the needs of our direct care clients.

Secure donated and allocated funding sources for our programming. With board members, staff and volunteer assistance we will do our annual community fundraisers, seek business sponsorship’s and apply for grant funds in order to meet our financial requirements to grow our services and thrive as an organization.

Conduct formative, process and summative data gathering from our program services volunteers’ clients and partner organizations to produce both quantitative and qualitative service results. Data drives decision making, and the data listed for gathering in this application will drive the success of program services for our direct care clients in Somerset County.

Create at least 1 memorial garden, and assist in building a second, one being in Madison and the other in Athens.

Re-establish the satellite offices in our coverage area, and start having groups at those locations.

Objectives and results from last year:Success Stories

“I had been a volunteer earlier, and then my mom got sick and my husband got sick and I was on the board then,” DeMerchant said from her home Friday. “After my mother died, I went back to it. She died in May of 2016.”

DeMerchant, a registered nurse and intake referral liaison at MaineGeneral Home Care in Waterville, said Hospice “sent a wonderful lady” to come and sit with her mother when she became ill and to have lunch occasionally at the Redington Home, where her mother was living. She said her mother chose the home because she didn’t want to be a burden to any of her four daughters, Kim, Renee, Paula and Michelle.

“My mother called her ‘her girl,’” she said of the Hospice volunteer. “That’s what she called her. ‘My girl is coming.’ What she would do is just come and sit and talk with my mother. A couple of times a month she would come and have lunch with my mom. My mother would get all excited when she was coming. She’d sit and let my mother talk about things that she used to do.

“For my mom, that was a really nice piece. She was a companion.”

Previous Year Actual Income and Expenditures

Government Funding UWMM Funding Other UWs Funding Fees/Dues Funding Other Sources Funding Total Income
0 12000 0 0 111913.68 123913.68

Total Actual Expenditures: $103537.12

Current Year Budgeted Income and Expenditures

Government Funding UWMM Funding Other UWs Funding Fees/Dues Funding Other Sources Funding Total Income
0 15000 0 0 94000 109000

Total Budgeted Expenditures: $109000

Anything remarkable about your program’s budget:

We do not have a large budget compared to some nonprofit organizations, The money that we receive we try to put as much of it into programming and supporting the community that we can. 

What else you’d like reviewers to know:

We understand that United Way of Mid-Maine has not received as much funding as it has planned on and that there are many organizations out doing great work. We believe that for the greater Somerset County that this is a great opportunity to really get the word out that United Way of Mid-Maine is not just focused on the Waterville area, we want to partner not just for the grant but into the future to make all of Mid-Maine and Central Maine a great place to live in. We know that there are struggles with programming, especially for us because we get calls asking for a Medical Hospice Service which is not what we are, and we have to tell the doctors that the services are not provided. The hope is that the longer and better the relationships get that we are able to become an area that is great, and that people can live at home, and also work though their grief in a safe, friendly and community environment.


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